Privacy Policy

This policy applies to personal information submitted through qualientgroup.com and to basic technical information generated when the site is used. The website is operated by Qualient Group and its affiliated operating entities, including Qualient General Trading LLC. The entity handling a particular request depends on the service or role involved.

This notice is for website visitors, prospective customers, suppliers, and job applicants. It does not replace any separate agreement or privacy notice that may apply to a specific project or employment relationship.

We collect information you choose to provide and limited technical information needed to deliver and protect the website.

• Enquiries: name, company, email address, phone number, service selected, message, and any drawings or details you choose to include.
• Careers: name, email address, phone number, position of interest, message or cover letter, and an optional CV or resume. Uploaded files are limited to 5 MB by the form.
• Website and device data: IP address, browser and device type, requested pages, referring page, timestamps, language and similar diagnostics may be processed by hosting, security, or network providers.
• Privacy choice: a small local-storage entry records whether optional analytics were accepted or declined so the site can remember that choice.

We use submitted information to respond to enquiries, prepare requested quotations, assess applications, communicate about recruitment, operate and secure the site, troubleshoot technical issues, and meet applicable legal obligations. If you agree to optional analytics, usage information may also be used to understand site performance and improve the experience.

We do not use enquiry or recruitment details for unrelated marketing campaigns. You can contact us if you want to update or withdraw information you previously submitted.

Where UAE law applies, processing without consent is limited to the situations the law permits. Depending on the request, these may include steps you ask us to take before a contract, performing a contract, meeting legal or employment-related duties, protecting vital interests, serving a public-interest purpose, or establishing or defending legal claims. In other cases, we rely on consent or another ground permitted by applicable law. Optional website analytics load only after you accept them, and you can change that choice using Privacy settings in the footer.

Where a request requires certain information, leaving it out may prevent us from responding fully or assessing an application.

The contact form is submitted through Web3Forms. Careers submissions are processed by our website server and may be sent to our recruitment inbox using Resend; where an integration is configured, application information and an uploaded CV may also be sent to a Google Apps Script endpoint for storage in Google Sheets or Drive. Hosting and optional measurement services may also process technical or usage data.

These providers process information to deliver the service requested by Qualient Group and may process it in locations outside the UAE. Their handling is also subject to their own terms and privacy notices. We do not control provider systems or their independent processing beyond the settings and instructions available to us.

The site stores your optional analytics choice in your browser's local storage. If you accept optional measurement, Google Tag Manager, Vercel Analytics, and Vercel Speed Insights may load to measure site use and performance. If you decline, these optional tools are not loaded by this site. Essential site functions do not depend on accepting analytics.

You can reopen Privacy settings at any time from the site footer. You can also clear local storage through your browser settings. Clearing it removes the saved choice, so the site may ask again. The services loaded after acceptance may use cookies or similar technologies according to their own configurations.

We share information with service providers that help us host the website, receive enquiries, handle recruitment, or measure site performance after consent. We may also disclose information where required by law, to protect people or property, or in connection with a business reorganisation. We do not make personal information publicly available through this website.

Some service providers may store or access information outside the UAE. Where cross-border processing applies, it is handled subject to applicable UAE data-protection requirements and the safeguards available for the relevant provider and service.

We keep enquiry and recruitment information only for as long as reasonably needed to respond, manage the relevant business or recruitment process, maintain records, resolve disputes, or meet legal requirements. Retention periods vary by the purpose and the records involved; the website does not publish a fixed retention schedule. Providers may retain technical logs or submitted records under their own configured retention rules.

We use administrative and technical measures intended to protect information from unauthorised access, loss, or misuse. Information sent over the internet and information handled by third-party services can never be guaranteed to be completely secure. Please avoid sending sensitive personal information that is not needed to respond to your enquiry or application.

Subject to applicable UAE law and its conditions, you may have rights to receive information about processing, access and obtain a copy of your information, correct or erase it, restrict or stop certain processing, withdraw consent, object to direct marketing or certain automated decisions, and request transfer where technically feasible. These rights apply in defined circumstances and may have legal exceptions. You may also raise a complaint with the competent UAE authority.

To make a request, email info@qualientgroup.com and describe the information and action you are requesting. We may need to verify your identity and will respond within the period required by applicable law. You can withdraw optional analytics consent using Privacy settings in the footer. Read the UAE Personal Data Protection Law for more information.

This website is intended for businesses and adults seeking services or employment. It is not designed to collect personal information from children. The site may link to third-party websites; their privacy practices are governed by their own notices, so please review them before sharing information.

We may update this policy when our practices or legal requirements change. The current version and its update date will appear on this page. For questions or privacy requests, contact Qualient Group at info@qualientgroup.com or call +971 4 284 7979.